December 9, 2022
Virtual Phone Line

What is a Virtual Phone Line?

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Introduction – 

Are you thinking about getting a virtual number for your company? Here is all the information you require for using a virtual phone line. 

  • A virtual number is available separately or as a component of a virtual phone system package.
  • You can transfer your current landline number to a virtual one with many virtual phone service providers.
  • While protecting the privacy of your personal number, having a virtual phone number can make you reachable by phone wherever you are, whenever you want.
  • This article is for proprietors of small businesses who are thinking about including a virtual phone line in their business phone system.

One resource that company ought to have is a dependable telephone communication system. A good company phone system, however, has typically been costly and challenging to deploy in small organisations. A virtual phone number can help your organisation grow beyond the limitations of a standard phone line today. It’s an easy, economical alternative. Here is all the information you require about virtual phone lines.

Virtual Phone Line
What is a Virtual Phone Line?

What is a Virtual Phone Line?

A virtual phone number, also known as direct inward dialling [DID], is a telephone number that can be used to route calls from one number to another number, IP address, or device. It is not connected to any particular phone system or line. The term internet numbers is another name for virtual phone lines. 

In the past, phone numbers were created to operate over a single phone line that was physically connected from the phone provider to your home or place of business, and all calls to that number could only be routed to that one particular physical location. While mobile than landlines, cell phones still rely on cell towers for coverage. These physical restrictions are lifted by a virtual number, giving a firm more control and flexibility over how it receives calls.

How do Virtual Phone Numbers Work?

Virtual phone numbers enable people to be reached by phone or computer because they rely on the internet to provide coverage rather than a phone company or cell tower. You can also alter the gadget you are using in real time. For instance you can direct all incoming calls made while you are at work to a virtual phone line if you only want to be reachable at specific times on your mobile device. 

How to acquire a Virtual Phone Number?

There are various methods for buying virtual phone numbers. If your company already uses a voice over internet protocol system, you can upgrade your current plan by adding virtual numbers through your VoIP provider. Typically, each number has a monthly cost of $5 to $10.

If you wish to buy a virtual phone system, you can get a package that comes with a virtual phone number, a set amount of extensions, and a set amount of minutes.  Depending on how long you speak on the “business line,” minutes are accumulated. The monthly cost of a virtual phone system plan ranges from $10 to $12 for one or two virtual numbers with 300 to 500 minutes to $25 to $50 for two virtual lines with 2,000 to 3,000 minutes. You can use a supplier that solely offers virtual numbers if you don’t already have a virtual phone system. Some of the most well-known suppliers of virtual phone lines are as follows:

  • Individual users can receive a free virtual phone number from google voice that they can use for calls, texts, and voicemails, you may attach the virtual phone number to a mobile or landline number, and it features initiative software for smartphones and Pcs. plans for businesses with up to 10 users in 10 domestic locations start at $10 per user per month. 
  • A cloud-based virtual phone system called Mighty-call provides voicemail, text messaging, and phone calls in addition to intelligent call routing and call recording. There are several subscription options available, with monthly rates beginning at $219.99 and a seven-day free trial period.
  • Calls, messages, and voicemail are all supported by Grasshopper. You can choose from three service plans starting at $26 per month to see which is ideal for your company.
  • Among its numerous capabilities, the cloud-based VoIP unified communications system 88 offers incredibly dependable service, three-way calling, online voicemail, call forwarding, and ring groups. Additionally, it interfaces with business applications like Slack and Salesforce. Plans start at $12 a month per user. For more information about 88’s VoIP offerings, read our evaluation of the company.
Benefits of Virtual Phone Number – 

A long array of services and benefits are available with virtual phone lines that can help small businesses compete with bigger ones. They provide limitless localization options, hardware flexibility, and significant cost-cutting potential. Virtual phone numbers are far more practical for companies of all sizes than conventional business landlines. 

1. Anywhere call receiving capability- You can receive calls on your preferred device, wherever you are, at any time, and without being restricted to a certain area. For instance, you may offer a virtual number to a firm employee’s mobile phone if they need to be approachable by phone while they are away but don’t want to disclose their cell phone number.

2. Incoming call distribution – For businesses with numerous office locations, virtual phone lines are also advantageous. Incoming calls can be routed to phones in each office so that one workplace won’t be disturbed by ringing phones. You can achieve this by designating the destination of your virtual phone line as a call queue or ring group, which will, in accordance with your choices, ring the phones of all designating members of the queue or group simultaneously or one at a time. 

3. Localised phone numbers – You can give your phone line a local area code if your office is at a different location from your clientele. This minimises the cost of receiving calls while assisting you in establishing a presence in a crucial area. Customers are more likely to call and respond to calls from local numbers than from numbers with unfamiliar area codes. 

4. Adaptation to Marketing Initiatives – Additionally, you may monitor important consumer data using your virtual phone line. For instance, many CRM systems allow you to assign a distinct number to a particular campaign so you can identify calls for that campaign only based on the number. This information can be useful in assessing a campaign’s effectiveness.

5. Fewer equipment charges – Your company can save thousands of dollars on telephony and equipment costs by using virtual phone lines. Virtual phone lines do not need any gear, equipment, installations, or maintenance because they are entirely digital. 

6. Advanced features – Check to check if the virtual phone provider you are considering offers text and voicemail options in addition to phone service when you are looking for one. Three-way calling, ring groups, caller ID, call waiting and forwarding, call recording, and call transfers are often included in more expensive and complicated plans. Additionally, check to see if customer assistance is included as part of your package and how dependable the service is in terms of uptime.

Virtual Phone Line
Benefits of Virtual Phone Number
Drawbacks of Virtual Phone Number – 

For the majority of business users, the advantages of virtual phone lines much outweigh the disadvantages, however there are few potential drawbacks as compared to conventional landlines. 

1. Availability is Constant – According to Matt Schmidt, CEO of Diabetes365, the impact on work-life balance is the main cause for concern. “In my opinion, the drawback is that you are practically always reachable while you are awake. The majority of individuals are already workaholics, so being able to take another call from your house or anywhere else may cause burnout.

2. Internet connectivity affects call Quality – The call reliability is inconsistent, which is another negative. A virtual phone number can only be used online, so the call quality will depend entirely on your internet connection.

3. Data Caps can be Expensive – If you have a plan that consumes minutes, you need to be aware of how you are spending them to avoid wasting them on spam or unnecessary calls. If not, you may run the risk of going over budget with your expenses. 

Commonly asked Questions – 

How can I Obtain a free Virtual Phone Number?

Online, a number of free virtual phone number providers, like Google Voice for personal use, are accessible. Just register an account with your favorite provider, select the area code of your choice, and start using your virtual phone number. Many virtual phone service providers give away free phone numbers to individuals, but charge for business customers.

Can a regular Phone number be converted to a virtual one?

Yes, you can change your current landline number to a virtual one. Most virtual phone number providers offer this “porting” service, which goes by this name.

Which Nation offers Virtual Phone Number?

Most places in the world have virtual phone numbers, though the exact locations may differ by provider. The majority of service providers offer their products in 50 or more nations, and some even boast availability in over 100 nations. 

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